Customer Support Executive

Job Title

Customer Support Executive – US Healthcare (Inbound Voice)

Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

• Night Shift aligned with U.S. time zones

• Days Off: Fixed weekends – Saturday & Sunday

• Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

• Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

• Resolve queries professionally and accurately, ensuring timely issue resolution.

• Listen actively, empathize, and provide clear, personalized support.

• Strive for exceptional customer satisfaction in every interaction.

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Requirements

• Strong communication skills in English (verbal & written), preferably US accent-neutral.

• Minimum 12th pass; graduation or diploma is a plus.

• Comfortable working night shifts in U.S. time zones.

• Preferred: Fresher/Prior experience in inbound voice support, especially in international/US healthcare.

Compensation & Benefits

• In-hand Salary: ₹15,000–₹19,000 per month

• Travel Allowance + Subsidized Meals

• Free Cab Drop after night shift

• Attendance Bonus: ₹1,000 per month

• Annual Performance Bonus: Up to ₹15,000

• PF & ESI coverage

Perks & Culture

• No sales pressure or targets—focus on service excellence.

• Mon–Fri schedule ensures consistent work-life balance.

• Team-oriented, supportive environment within a professional BPO setting.

How to Apply

Interested candidates are encouraged to apply immediately:

• Call or WhatsApp: HR Akanksha (7007595468)

• Email: akanksha.k15@careercomfort.co.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹19000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Career Comfort.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Career Comfort
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.