Customer Support Executive

Job Title: Executive

Company Name: Car Trade Tech Ltd

Location: Jui Nagar 1st Floor Car Trade Tech Ltd. Shree Sawan Park Knowledge TTC & MIDC Industrial Area, Navi Mumbai, Maharashtra 400703 https://maps.app.goo.gl/jqZyzmkUhWDEhYas9

Job Type: Full-time

Job Description:

We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

• Conduct inbound and outbound calls to potential customers from provided leads.

• Introduce and explain our products/services to prospects.

• Gather and document customer information accurately.

• Answer incoming calls from customers and address their inquiries.

• Achieve daily/weekly/monthly targets for lead generation and sales.

• Maintain a high level of professionalism and customer service. Eligibility Criteria:

• Age group between 18- Below 32 years

• Excellent verbal communication skills.

• Strong interpersonal and persuasive skills.

• Previous experience in telemarketing or customer service is a plus.

• Ability to work independently and as part of a team.

• Basic computer skills

• Goal-oriented and self-motivated.

Qualifications:

• Eligibility requirements are as follows:

1. Graduate Freshers – Eligible

2. 10th + Diploma – Eligible

3. 12th + Diploma – Eligible

4. HSC candidates with a minimum of 1 year of work experience – Eligible

5. HSC Freshers (without 1 year of work experience) – Not Eligible

• Proven experience in telemarketing or a related field is advantageous. Additional Information:

• 6 working days with a Rotational week off.

• No night shifts

• Working days:- 6 days (Rotational week off)

• Shift time 8 am - 8 pm (Any 9 hours)

Candidate profile details:

• OK with Inbound & Outbound calling (6 hrs. calling compulsory),

• Should be flexible for any profile and have above average communication skills • Should not have any employment/graduate freshers can be considered.

• Undergraduate with at least 6 months of experience is ok.

• We do not provide any incentives Kindly connect if you have any concerns or query.

Contact/Email- 8929833444, 9897072440/ archie@skillmatrix.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.