✅ Job Description (JD) – Customer Support Executive (Non-Voice Process)
Position: Customer Support Executive
Department: Operations – Non-Voice
Company: CAPRENEUR ONLINE SERVICES PRIVATE LIMITED
Work Mode: On-site
Location: Tin Factory, Bangalore
Job Summary
We are seeking motivated and detail-oriented candidates for a Non-Voice Customer Support role in the Mortgage / Insurance process. Excellent written communication and a good typing speed are essential.
Key Responsibilities
Handle customer queries through email, chat, and internal tools
Process, review, and validate Mortgage/Insurance documents
Maintain accurate data in company systems
Coordinate with internal teams for issue resolution
Ensure productivity, accuracy, and compliance standards
Maintain confidentiality of customer information
Required Skills & Qualifications
Minimum: 12th Pass / Any Graduate
Strong written English communication
Mandatory typing speed (30–35 WPM preferred)
Basic computer & analytical skills
Freshers and experienced candidates (0–3 years) welcome
Immediate joiners preferred
Benefits
Salary: ₹20,000 – ₹40,000
Cab facility
PF & Health Insurance
Internal growth opportunities
Supportive work environment
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📞 Contact: 81234 64584