Customer Support Executive

Position: Executive

Location: Dadar or Thane

Experience: Fresher up to 6 months – 1 year (services sector preferred)                                                        

Probation Period: 6 Months                                                                                                      

Shift Time: Rotation Shift (7AM to 4PM, 10AM to 7PM, 1PM to 10PM)

Role Overview

We are looking for a dynamic, customer-centric Executive to join our team. This role requires flexibility, a positive attitude, and willingness to learn - as the Executive will handle client coordination, marketing/sales, operations, and general service delivery across departments.

Key Responsibilities

• Customer-centric approach

• Client & email handling

• Follow-ups and client calls

• Marketing & Sales

• Business Development

• Vendor coordination

• Administrative tasks

• Problem-solving

Important Note:

Flexible and adaptable to take on any task or responsibility as required, supporting both business and personal growth & development.

Required Skills:

• Good communication skills (verbal and written).

• Proficient in MS Office.

• Strong team-player attitude.

• Adaptable, flexible, with willingness to work rotating shifts and alternate locations.

• Ownership mindset - ability to take responsibility, show initiative, and learn independently.

• Positive growth mindset, ready to learn and grow.

Candidate Profile & Other Conditions

• Preferably from a services industry background.

• Fresher or with up to 1 year experience.

• Should not be currently pursuing college studies.

• Willingness to work rotational shifts and alternate between Dadar and Thane (or as allocated).
  
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.