jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Executive

salary 15,000 - 20,000 /month
company-logo
job companyBpo
job location Malad (West), Mumbai
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF

Job Description

  • Contact existing life insurance policyholders to remind them about upcoming policy renewals and premium payment due dates.

  • Assist customers with renewing their existing life insurance policies.

  • Explain policy benefits, renewal terms, premium amounts, and payment options.

  • Follow up with customers whose policies are due for renewal or have expired.

  • Understand customer queries and provide accurate information regarding policy continuation and renewal.

  • Guide customers through the renewal process and assist with payment-related queries.

  • Maintain regular communication with existing customers to ensure timely policy renewals.

  • Update customer details, renewal status, and follow-up records in the system.

  • Coordinate with internal teams to resolve customer issues related to policy renewals.

  • Ensure a smooth customer experience and maintain good relationships with existing policyholders.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Computer Knowledge along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution, Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Malad (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Computer Knowledge along with 0-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Isha Sahu

Interview Address

Malad West, Malad (West), Mumbai
Posted 9 days ago
similar jobs

Apply to similar jobs

₹ 15,000 - 30,000 per month *
Eazy One Sources Solutions Private Limited
Kanchpada, Mumbai
0 - 3 years Experience in Customer Support / TeleCaller
New
Incentives included
10 Openings
₹ 20,000 - 25,000 per month
All Sms Solution
Malad (West), Mumbai
0 - 6 years Experience in Customer Support / TeleCaller
New
7 Openings
₹ 18,000 - 25,000 per month
Firstsource Solutions Limited
Malad (West), Mumbai
Freshers in Customer Support / TeleCaller
New
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates