Customer Support Executive

Job Title: Customer Support Executive

Experience: Freshers Welcome

Minimum Qualification: Graduate And 12th Pass also

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service across various communication channels.

Key Responsibilities:

Handle inbound and outbound customer calls/emails/chats professionally.

Provide accurate and timely information to customers regarding products and services.

Resolve customer queries and complaints effectively, ensuring customer satisfaction.

Maintain detailed and accurate records of interactions with customers.

Collaborate with internal teams to escalate and resolve complex issues.

Follow company policies and procedures to ensure consistent service delivery.

Key Requirements:

Strong communication skills in English and Local Language.

Ability to handle multiple tasks while maintaining attention to detail.

Good problem-solving and analytical skills.

Basic computer knowledge and typing skills.

Ability to work under pressure and handle customer queries efficiently.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Bpo.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Bpo
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.