Customer Support Executive

18,500 - 42,000 /month*

Blinkit

Borivali (East), Mumbai

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

26 Openings

Incentives included

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

Males Only

6 days working | Flexible Shift

Job Benefits: Insurance

Job Description

We are looking for a Customer Support Executive to join our team at Blinkit. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18500 - ₹42000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,500-₹42,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 26 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Borivali (East), Mumbai.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,500-₹42,000 per month. This is a Both job and has 26 openings.