Customer Support Executive

We are seeking a motivated and customer-focused Customer Support Executive to join our legal services consultancy team. The ideal candidate will act as the first point of contact for clients, handling inquiries, providing accurate information about our legal services, and ensuring a seamless customer experience.

Key Responsibilities:

• Manage client communication via calls, emails, and chats.

• Provide clear information on legal services.

• Understand client needs and connect them with legal experts.

• Schedule appointments and support documentation.

• Follow up to ensure issue resolution and client satisfaction.

• Coordinate with legal and operations teams for smooth service delivery.

Required Skills:

• Excellent communication (verbal and written) and interpersonal skills.

• Strong listening and problem-solving abilities.

• Ability to handle client queries with professionalism and patience.

• Basic knowledge of legal services is a plus (training will be provided).

• Familiarity with MS Office.

• Fluent in [English/Hindi/Bengali].

Qualifications:

• Minimum Qualification:12th Pass.

• 0–2 years of experience in customer service, tele-sales, or legal support

• Freshers with good communication skills are welcome.

Share your CV: 6290373420

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹12000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BANSHI PROFESSIONAL AND MANAGEMENT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 15 Customer Support Executive at BANSHI PROFESSIONAL AND MANAGEMENT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.