Customer Support Executive

Customer Support Executive – Andheri East (Mumbai)

Company: Eion Travelcare Pvt. Ltd.

(Brands: Eion Rides | Driver Suvidha)

Location: Andheri East, Mumbai

(Near Andheri Metro Station | 2 minutes walk from Andheri Local Station)

Employment Type: Full-Time

Salary: ₹14,000 (In-hand)

CTC: ₹18,000 per annum

Weekly Off: 1 Day

Open Positions: 25+

Experience Required: 0–1 Years

Freshers: Welcome

About the Company:

Eion Travelcare Pvt. Ltd. is a fast-growing travel and mobility services company providing professional car and driver solutions through advanced digital platforms. Most bookings are managed via mobile applications and CRM systems, supported by a dedicated customer support team.

Job Description:

We are hiring Customer Support Executives to manage customer coordination, booking operations, and trip support through calls, WhatsApp, and mobile applications.

Key Responsibilities:

Handle customer bookings via phone calls, WhatsApp, and mobile apps

Assign drivers and vehicles using CRM software

Track ongoing trips and ensure smooth service delivery

Coordinate effectively between customers and drivers

Collect customer feedback and resolve basic queries

Maintain accurate booking and trip records

Candidate Requirements:

Good communication skills in Hindi & English

Basic computer knowledge and familiarity with mobile applications

Customer-focused attitude with problem-solving skills

Willingness to work in shifts (if required)

Freshers are encouraged to apply (training will be provided)

Perks & Benefits:

Performance-based incentives

On-the-job training

Stable and supportive work environment

Career growth opportunities

How to Apply:

📞 Contact: 8103952460

📍 Work Location: Andheri East, Mumbai

📧 Email your CV: ankita.p.ashkom@gmail.com

✅ References are also welcome

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.