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Customer Support Executive

salary 13,000 - 15,000 /month
company-logo
job companyAmicos Console Services Private Limited
job location Belapur, Mumbai
job experienceFreshers in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

  • Act as the primary point of contact for customers for shipment updates and queries

  • Coordinate with operations, documentation, and sales teams for shipment execution

  • Handle import/export shipments (Air & Sea – FCL/LCL) from booking to delivery

  • Communicate with overseas agents, airlines, and shipping lines

  • Provide shipment status updates, tracking, and milestone reporting

  • Prepare and verify shipping documents (Invoice, Packing List, BL/AWB, etc.)

  • Ensure compliance with customs regulations and documentation requirements

  • Manage customer complaints and resolve issues proactively

  • Maintain accurate records in ERP / CRM systems

  • Support in billing coordination and invoice follow-ups

  • Monitor shipment timelines, delays, and exceptions handling

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹13,000-₹15,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Belapur, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Belapur, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Vishnu Shukla

Interview Address

Belapur, Mumbai , Belapur, Mumbai
Posted 9 hours ago
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