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Customer Support Executive

salary 17,000 - 22,000 /month
company-logo
job companyAltruist Technologies
job location Bommanahalli, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Tamil
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits

Job Description

Role Overview:

The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

  • Handle inbound calls and provide professional customer support.

  • Identify, analyze, and resolve customer issues effectively.

  • Maintain accurate records of customer interactions and resolutions.

  • Ensure adherence to quality and process standards.

  • Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

  • Excellent communication skills in English and either Tamil or Hindi.

  • Strong problem-solving and interpersonal abilities.

  • Customer-focused attitude with a commitment to service excellence.

  • Ability to work in rotational shifts.

Eligibility Criteria:

  • Graduation is mandatory

Languages Required: English + Tamil OR English + Hindi

Work Schedule:

  • 5 working days per week

  • 2 rotational weekly offs

Compensation Details:

  • Take-home salary: ₹17,000 – ₹19800 per month

  • Night Shift Allowance

  • Split Shift Allowance

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹17,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Bommanahalli, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹17,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Medical Benefits, Insurance

Skills Required

Domestic Calling, Query Resolution, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 22000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Asim latif

Interview Address

No 23 & 24, AMR Tech Park, Hosur Road, Garvebhavi Palya, Bommanahalli, Bangalore
Posted 3 hours ago
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