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Customer Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyAltruist Fostering Services
job location Mumbai Central, Mumbai
job experience6 - 36 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

qualification
Diploma and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Operational Coordinator with 6+ months experience required in an agro export organisation located at Mumbai Central (nearby station)

Working Hours: Mon–Sat, 10:30 AM–6:30 PM

Candidates with experience in customer follow-ups, order tracking, and outstanding payment collection will be preferred

JD:

- Handle customers and follow up with prospective customers to generate business opportunities.

- Conduct regular customer follow-ups regarding enquiries, quotations, and product requirements.

- Maintain enquiry trackers and customer records to monitor follow-up status and sales opportunities.

- Track pending orders and coordinate with internal teams to provide timely updates to customers.

- Follow up with customers for outstanding payments and overdue invoices to ensure timely collections.

- Coordinate with the accounts team to confirm payment receipts and resolve outstanding balance discrepancies.

- Prepare follow-up reports and maintain records of customer enquiries, pending orders, payment commitments, and collection status.

Salary - Rs 25,000 per month

Kindly share your CV at shadabpatel93@gmail.com with the subject line Ops - MMCT, mentioning your current salary, expected salary, notice period, and reason for leaving your current organisation

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mumbai Central, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Diploma and above qualification with 1-3 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Mumbai Central, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Shadab Patel
Posted 4 hours ago
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