Customer Support Executive

21,000 - 24,000 /month

Ace Creative Learning Private Limited

2nd Phase Judicial Layout, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

Languages: Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Position: Customer Support Associate

Base Location: Judicial Layout, Bangalore

Key Responsibilities

• Respond to user queries via chat, email, or calls

• Help users with login issues, navigation, and app features

• Resolve complaints related to attendance, fees, exams, and content access

• Coordinate with internal teams to escalate technical issues

• Maintain records of user interactions and resolutions

• Provide clear, polite, and timely communication

Requirements

• Good communication skills (English + regional language preferred)

• Basic understanding of mobile apps and technology

• Prior experience in customer support or EdTech (preferred)

• Ability to handle multiple queries efficiently

• Problem-solving attitude and patience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹21,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 2nd Phase Judicial Layout, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in 2nd Phase Judicial Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹21,000-₹24,000 per month. This is a Full Time opportunity and has 1 openings available.