Customer Support Executive

Job Title: Customer Support Executive – Domestic Voice Process

Location:Bangalore
Employment Type: Full-time
Department: Customer Service / BPO Operations

Job Summary:

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Support Executive for our Voice Process. The ideal candidate will have excellent communication skills in English and Hindi, with prior experience in a voice-based customer support role.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and efficient manner

• Resolve customer queries and complaints with a focus on first-call resolution

• Maintain accurate call records and update internal systems

• Work collaboratively with team members and other departments to ensure customer satisfaction

• Meet performance targets related to quality, efficiency, and customer satisfaction

Required Qualifications:

• Bachelor’s degree (Graduation is mandatory)

• Freshers and experienced taken.

• Excellent verbal communication skills in English

• Proficiency in Hindi required

Shift & Work Schedule:

• Shifts : day shifts

• Working Days: 6 days/week

Salary:

• Freshers: Up to ₹20,000 CTC (₹15,000 in-hand)

• Experienced: Up to ₹25,000 CTC (₹20,000 in-hand)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ACCENTRIX SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at ACCENTRIX SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.