Customer Support Executive

10,000 - 25,000 /month

Accentrix Solution

Kudlu Gate, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

60 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team in Bangalore. This role involves handling customer calls, providing exceptional support, and addressing queries and concerns. The position offers an attractive in-hand salary and a dynamic environment with opportunities for career growth.

Key Responsibilities

Handle inbound and outbound customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Collaborate with internal teams to escalate and resolve complex cases
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements
- Minimum qualification: Graduate / Undergraduate (any stream)
- Experience range: Freshers and experienced candidates (0–2 years)
- Strong communication skills in English and regional languages (Kannada/Hindi preferred)
- Ability to remain calm and empathetic under pressure
- Open to working 5–6 days per week during rotational shifts (day/night)
- Immediate joiners preferred for Bangalore-based processes
  
  Why Join Us?
  - Competitive in-hand salary with incentives
  - Growth opportunities within a supportive team environment
  - Exposure to diverse customer interactions and problem-solving scenarios
  - Convenient Bangalore office locations with easy commute options
  Contact HR : 88615 24078

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 60 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Kudlu Gate, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 60 openings.