Customer Support Executive

10,000 - 19,000 /month

1&dwitiya Technologies Private Limited

Prabhadevi, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Laptop

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Support Executive to join our team at 1&dwitiya Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Prabhadevi, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Prabhadevi, Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹19,000 per month. This is a Full Time opportunity and has 2 openings available.