Customer Support Executive-Flipkart Process

26,000 - 30,000 /month

Victa Earlyjobs Technologies Private Limited

Kadubeesanahalli, Bangalore

Freshers in Customer Support / TeleCaller

99 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Description

Job Title: Customer Support Executive – Flipkart Process

Job Category: BPO / Voice Process

Shift Timings: Rotational Shifts

Employment Type: Full-Time

Work Type: Work from Office

Job Description:

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

Handle customer queries and complaints via calls professionally and promptly

Maintain service quality as per Flipkart standards

Ensure quick resolution and customer satisfaction in every interaction

Update call records and maintain accurate documentation

Coordinate with internal teams to ensure issue closure

Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

Minimum education: 12th pass (Higher Secondary) or above

Minimum 1 year of experience in any field/domain

Strong fluency in both English and Hindi (verbal communication)

Must be willing to work in rotational shifts

Immediate joiners will be given priority

Salary & Benefits:

CTC: ₹26,000/month

Take-Home Salary: ₹22,000/month

Attendance Bonus: ₹3,500/month

Performance Incentives: Up to ₹80,000/month based on KPIs

Interview Process (Online):

HR Screening Round

Versant Test (Level 5 qualification mandatory)

Operations Round

Client Round (Final Selection)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive-Flipkart Process job

What is the eligibility criteria to apply for this Customer Support Executive-Flipkart Process job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive-Flipkart Process job?
Ans: This Customer Support Executive-Flipkart Process job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive-Flipkart Process job?
Ans: No, there is no fee applicable for applying this Customer Support Executive-Flipkart Process job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive-Flipkart Process role?
Ans: There is an immediate opening of 99 Customer Support Executive-Flipkart Process at Victa Earlyjobs Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive-Flipkart Process job?
Ans: This Customer Support Executive-Flipkart Process job has Day Shift.