Key Responsibilities
Handle customer queries and provide effective solutions.
Communicate with customers professionally in English and Hindi.
Maintain a high level of customer service and satisfaction.
Follow company processes, guidelines, and quality standards.
Accurately record and update customer information.
Achieve assigned performance and productivity targets.
Candidate Requirements
Graduates preferred; undergraduates can also apply.
Freshers and candidates with experience can apply.
Excellent English and Hindi communication skills are mandatory.
Minimum typing speed of 25 WPM with 85% accuracy.
Must be comfortable working in rotational shifts (24x7 environment).
Candidates must be willing to work from the office.
Good customer-handling and problem-solving skills.
Working Details
6 working days per week
1 rotational weekly off
Shift Duration: 9 hours
Working Hours: 8 hours
Break: 1 hour
Shift: Rotational / 24x7