Customer support associate

We’re Hiring: 100+ Customer Service Associates (Outbound – Sales & Collections)

We are excited to announce multiple openings for the role of Customer Service Associate in our Outbound Voice Process teams for Tata Motors Sales L1 and Tyger Capital Linguistic. This is a great opportunity for individuals who are passionate about customer interaction and looking to grow in a fast-paced, performance-driven environment.

Position Details:

Job Role: Customer Service Associate

Departments: Sales & Collections (Outbound Voice)

Projects: Tata Motors Sales L1, Tyger Capital Linguistic

Job Type: Full-time

Job Responsibilities:

Make outbound calls to existing or potential customers

Promote products or services and explain benefits

Handle payment reminders and collection follow-ups

Address customer inquiries professionally and resolve issues

Record customer information accurately in the system

Achieve individual and team sales/collection targets

Candidate Profile:

Education: Graduate or Undergraduate from any discipline

Experience: Open to freshers and experienced candidates

Communication: Excellent spoken and written English

Required Skills:

Strong communication and listening abilities

Confident, courteous, and customer-centric approach

Ability to adapt to changing processes and requirements

Quick learner with a positive attitude

Capable of handling work pressure and meeting targets

Self-driven and result-oriented

Work Schedule:

Male Candidates: Rotational shifts (24x7)

Female Candidates: Day shifts (between 7:00 AM – 7:00 PM)

Working Days: 6 days a week

Week Offs: Rotational (no fixed off)

Selection Process:

HR Round

Operations Round

Client Interview

Final Assessment

Why Work With Us?

Opportunity to work with leading industry clients

Dynamic work environment with growth potential

Training and support for skill development

Performance-based career progression

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer support associate job

1. What is the eligibility criteria to apply for this Customer support associate job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer support associate job?
   Ans: This Customer support associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer support associate job?
   Ans: No, there is no fee applicable for applying this Customer support associate job and during the employment with the company, i.e., COGENT E SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer support associate role?
   Ans: There is an immediate opening of 99 Customer support associate at COGENT E SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer support associate job?
   Ans: This Customer support associate job has Day Shift.