Customer support and collection executive

9,000 - 12,000 /month

Call4career

Park Street, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer support and collection executive to join our team at Call4career to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹9,000 - ₹12,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer support and collection executive job

Can freshers or experienced candidates apply for this Customer support and collection executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer support and collection executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer support and collection executive job ranges between ₹9,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer support and collection executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many vacancies are there for this Customer support and collection executive job?
Ans : There are 25 vacancies for this Customer support and collection executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer support and collection executive role. Only male candidates are eligible.
What are the key responsibilities of this Customer support and collection executive job?
Ans : As a Customer support and collection executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer support and collection executive position is Park Street, Kolkata.
Who is the right fit for this Customer support and collection executive job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Customer support and collection executive job.
What makes this Customer support and collection executive job a good opportunity?
Ans : This Customer support and collection executive job is a good opportunity as it offers a salary between ₹9,000-₹12,000 per month. This is a Full Time job and has 25 openings.