Customer Success Associate

25,000 - 29,000 /month

Transcom

Sector 30 Gurgaon, Gurgaon

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

🚀 We’re Hiring: Customer Success Associate (International Process) 🚀

📍 Location: Gurgaon – Sector 30

🏢 Work Mode: Work From Office

💼 What We Offer:

💰 Salary: Upto ₹34,000 CTC (Based on Experience & Process)

📆 5 Days Working (Rotational Week Off)

⏰ Rotational Shifts

🚖 Both-Side Cab Facility ( within 20 KM of the office location)

👥 Multiple Openings

🌟 About the Role:

Handle international customer queries via Voice/Chat/Email, provide quick resolutions, and ensure excellent customer experience.

🎯 Key Responsibilities:

✔ Handle international customer queries via Voice / Chat / Email

✔ Provide accurate, timely, and effective resolutions

✔ Deliver exceptional customer satisfaction

✔ Maintain proper documentation of interactions

✔ Adhere to company policies & global service standards

✔ Handle queries related to healthcare / telecom / customer service (process-dependent)

✅ Eligibility Criteria:

🎓 Graduation/ Undergraduate are eligible.

🧑‍💼 6 Months – 1 Year International Voice/Chat Experience (Mandatory)

🗣 Excellent English Communication Skills (C1 Level Preferred)

💻 Basic Computer Knowledge

📝 Interview Process:

HR Round → Operations Round → Language Assessment (if applicable)

✨ Why You Should Join Us:

🌍 Get International Exposure

📈 Work in a Growth-Oriented Environment

📩 Apply Now – Immediate Joiners Preferred!

📧 Email: recruiterteamjui01@gmail.com

📞 Contact: 9238993132

👩‍💼 HR: Srishti Malviya

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Success Associate job

What skills and experience do you need for this Customer Success Associate job?
Ans : To apply for this Customer Success Associate job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What salary is offered for this Customer Success Associate job?
Ans : The salary for this Customer Success Associate job ranges between ₹25,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This Customer Success Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 30 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Success Associate job is open for both male and female candidates.
What does the role of Customer Success Associate involve?
Ans : As a Customer Success Associate, your work will involve skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Success Associate job is located in Sector 30 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Success Associate job.
Why should you apply for this Customer Success Associate job?
Ans : This Customer Success Associate job offers a salary between ₹25,000-₹29,000 per month. This is a Full Time opportunity and has 50 openings available.