Customer Care Representative

30,000 - 34,000 /month

Transcom India

Sector 30 Gurgaon, Gurgaon

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Company Name - Transcom India

Process Name - Trade Republic (Voice)

Customer Success Associate – L1 ( International Voice Process)

Salary Budget - Up to ₹34,000 CTC

Qualification - Graduate / Undergraduate both can apply.

Excellent communication skills (Top-notch English).

Experience - Minimun 6 months of International BPO Voice/Chat exp is must (BFSI/Customer Support preferred)

Shift Timings - 5 Days Working. Night Shift.

Cab Facility:

✔ Yes (Both sides)

✔ Male candidates opting for self-travel can receive ₹180/day travel allowance (working days).

Roles & Responsibilities:

Customer assistance and issue resolution

End-to-end case handling

Documentation of customer interactions.

Location - Sector-30, Gurugram, Haryana – 122001

Number of openings - 50

Tanupal-+91 87551 54759

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹34,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 30 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Representative job is located in Sector 30 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹30,000-₹34,000 per month. This is a Full Time opportunity and has 50 openings available.