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Customer Service Representative - Inbound Contact Centre

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Sector 81 Noida, Noida
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time फुल टाइम

जॉब हाइलाइट्स

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

जॉब डिस्क्रिप्शन

Sky Service Card Premium - RM_Sky Channel-Contact Centre Inbound_Noida - Handle inbound customer service calls related to Sky Service Card Premium. - Provide assistance and resolve customer queries efficiently in a contact centre environment. - Maintain professionalism and ensure customer satisfaction through effective communication. - Work collaboratively within the team to meet service level agreements and quality standards. - Adapt to the dynamic nature of contact centre operations and customer needs. - Utilize problem-solving skills to address customer issues promptly. - Follow company policies and procedures while managing customer interactions. - Maintain accurate records of customer interactions and transactions. - Demonstrate patience and empathy while dealing with diverse customer profiles. - Contribute to continuous improvement initiatives within the contact centre.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Service Representative - Inbound Contact Centre job

  1. What qualifications and experience are required for this Customer Service Representative - Inbound Contact Centre position?
    Ans : Candidates should have All Education levels with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Customer Service Representative - Inbound Contact Centre job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 81 Noida, Noida.
  5. How many vacancies are there for this Customer Service Representative - Inbound Contact Centre job?
    Ans : There is 1 vacancy for this Customer Service Representative - Inbound Contact Centre role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Service Representative - Inbound Contact Centre job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Service Representative - Inbound Contact Centre position is Sector 81 Noida, Noida.
  8. What makes this Customer Service Representative - Inbound Contact Centre job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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संपर्क व्यक्ति

KOTAK MAHINDRA BANK LIMITED
Posted a day ago
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