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Customer Care Executive

salary 16,000 - 20,000 /month
company-logo
job companyTeleperformance
job location Sector 34 Noida, Noida
job experience1 - 6 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Executive to join our team at TELEPERFORMANCE. The role offers ₹16,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Executive job

  1. What qualifications and experience are required for this Customer Care Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 34 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Sector 34 Noida, Noida.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 20000

Contact Person

Mukesh kumar

Interview Address

Noida, Sector 34, Noida
Posted 15 hours ago
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