Sky Service Card Premium - RM_Sky Channel-Contact Centre Inbound_Noida - Handle inbound customer service calls related to Sky Service Card Premium. - Provide assistance and resolve customer queries efficiently in a contact centre environment. - Maintain professionalism and ensure customer satisfaction through effective communication. - Work collaboratively within the team to meet service level agreements and quality standards. - Adapt to the dynamic nature of contact centre operations and customer needs. - Utilize problem-solving skills to address customer issues promptly. - Follow company policies and procedures while managing customer interactions. - Maintain accurate records of customer interactions and transactions. - Demonstrate patience and empathy while dealing with diverse customer profiles. - Contribute to continuous improvement initiatives within the contact centre.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Service Representative - Inbound Contact Centre job
What are the eligibility criteria for this Customer Service Representative - Inbound Contact Centre job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Service Representative - Inbound Contact Centre job offered by Kotak Mahindra Bank Limited in Sector 62 Noida, Noida.
What salary is offered for this Customer Service Representative - Inbound Contact Centre job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Representative - Inbound Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Representative - Inbound Contact Centre job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Representative - Inbound Contact Centre job is located in Sector 62 Noida, Noida.
Why should you apply for this Customer Service Representative - Inbound Contact Centre job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Kotak Mahindra Bank Limited
Sector 62 Noida, Noida
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
