Customer Service Manager_R_WBG Operations (Ops)-Customer Service Desk_Mumbai - Manage and oversee customer service operations to ensure high-quality support. - Lead and coordinate the customer service desk activities. - Responsible for handling customer queries and resolving issues efficiently. - Work closely with operations teams to streamline processes and improve customer satisfaction. - Ensure timely and effective communication with customers. - Monitor team performance and implement improvement strategies. - Maintain records and reports related to customer service activities. - Collaborate with cross-functional teams to enhance service delivery. - Drive initiatives to improve customer experience and operational efficiency. - Uphold company policies and standards in all customer interactions.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Service Manager job
What qualifications and experience are required for this Customer Service Manager position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Badlapur (East), Mumbai.
How many vacancies are there for this Customer Service Manager job?
Ans : There is 1 vacancy for this Customer Service Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Service Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Manager position is Badlapur (East), Mumbai.
What makes this Customer Service Manager job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Badlapur (East), Mumbai
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
