Customer Service Executive

25,000 - 29,000 /month

Victa Earlyjobs Technologies Private Limited

Malad (West), Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Service Executive to join our team at Victa Earlyjobs Technologies Private Limited. The role offers ₹25000 - ₹29000 and involves managing customer calls, delivering outstanding customer service related to airline industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must b

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Service Executive job

What are the eligibility criteria for this Customer Service Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience for this Customer Service Executive job offered by Victa Earlyjobs Technologies Private Limited in Malad (West), Mumbai.
What salary is offered for this Customer Service Executive job?
Ans : The salary for this Customer Service Executive job ranges between ₹25,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Service Executive job?
Ans : There are 10 vacancies for this Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive position is Malad (West), Mumbai.
What makes this Customer Service Executive job a good opportunity?
Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹25,000-₹29,000 per month. This is a Full Time job and has 10 openings.