Customer Service Executive

23,000 - 27,000 /month

Victa Earlyjobs Technologies Private Limited

Malad (West), Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab

Job Description

Customer Service Executive | Airline Services – Malad (Aspee)

Date of Joining: 06th May 2026

Job Description & Prerequisites:

Education & Experience: Graduate (Freshers) / Undergraduate (minimum 6 months experience)
Language Skills: Excellent verbal communication in English
Working Days: 5 days working with 2 rotational week-offs
Shift: UK Shift (9 hours rotational)

Selection Process:

HR Round
SHL Bundle Test & Typing Test (25 WPM, 90% accuracy required)
Operations Round

Compensation:

Fresher: INR 3,64,200 CTC per annum (INR 25,000 take-home/month)
Experienced: INR 4,18,000 CTC per annum (INR 29,000 take-home/month)

Skills & Requirements

Required Skills

Excellent verbal and written communication skills in English

Strong customer service and interpersonal skills

Ability to handle customer queries professionally and efficiently

Minimum typing speed of 25 WPM with 90% accuracy

Preferred Skills

Prior experience in customer service, airline, travel, or BPO industry

Knowledge of airline reservation systems or travel processes

Ability to manage customer escalations calmly and professionally

Experience

1 - 6 years

Education

Graduation (10 + 2 + 3)

Age Range

18 - 30 years

Languages Required

English

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Service Executive job

What qualifications and experience are required for this Customer Service Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Service Executive job ranges between ₹23,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Service Executive job?
Ans : There are 10 vacancies for this Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Service Executive job?
Ans : As a Customer Service Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Service Executive position is Malad (West), Mumbai.
Who is the right fit for this Customer Service Executive job?
Ans : A candidate having skills like International Calling with 1-3 years of experience is the right fit for this Customer Service Executive job.
What makes this Customer Service Executive job a good opportunity?
Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹23,000-₹27,000 per month. This is a Full Time job and has 10 openings.