Customer Service Executive

Not Disclosed

Kotak Mahindra Bank Limited

Vasai West, Mumbai

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Service Executive-SUPPORT SERVICES-Customer Service Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel, Core Experience Level Executive Level

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Service Executive job

Who is eligible to apply for this Customer Service Executive job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Service Executive job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasai West, Mumbai.
How many vacancies are there for this Customer Service Executive job?
Ans : There is 1 vacancy for this Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Executive position is Vasai West, Mumbai.
What makes this Customer Service Executive job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.