Customer Service Executive

20,000 - 24,000 /month

Finxecute Solution

Sai Nagar, Thane, Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Service Executive to join our team at Finxecute. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to NBFC. The role offers ₹10000 - ₹24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Service Executive job

What qualifications and experience are required for this Customer Service Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Customer Service Executive job ranges between ₹20,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sai Nagar, Thane, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Service Executive job?
Ans : As a Customer Service Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Service Executive job is located in Sai Nagar, Thane, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Service Executive job.
Why should you apply for this Customer Service Executive job?
Ans : This Customer Service Executive job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 1 openings available.