Customer Service Executive

15,000 - 28,000 /month*

Careerlink Hr Solution Llp

Airoli, Mumbai

₹3,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Service Executive to join our team at Careerlink Hr Solution Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Service Executive job

Can freshers or experienced candidates apply for this Customer Service Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Service Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Service Executive job ranges between ₹15,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this Customer Service Executive job?
Ans : There are 10 vacancies for this Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Service Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Service Executive job?
Ans : As a Customer Service Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Service Executive position is Airoli, Mumbai.
Who is the right fit for this Customer Service Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Customer Service Executive job.
What makes this Customer Service Executive job a good opportunity?
Ans : This Customer Service Executive job is a good opportunity as it offers a salary between ₹15,000-₹28,000 per month. This is a Full Time job and has 10 openings.