A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 50,000 /month
Career Guideline Services India Private Limited
Thane West, Mumbai
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
Job Description – Customer Service Executive
Job Location: Thane, Maharashtra
Salary: Up to ₹50,000 per month
Shift: Rotational Shifts
Job Overview
We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Thane. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries efficiently while ensuring a high level of customer satisfaction.
Roles & Responsibilities
Handle inbound and outbound customer calls, emails, and queries.
Provide accurate information and effective solutions to customer concerns.
Resolve customer complaints professionally and within defined timelines.
Maintain proper records of customer interactions.
Ensure customer satisfaction through effective communication and follow-ups.
Meet daily and monthly performance targets.
Follow company policies, processes, and quality standards.
Eligibility Criteria
Excellent verbal and written communication skills.
Customer-oriented attitude with good problem-solving abilities.
Basic computer knowledge.
Freshers and experienced candidates can apply.
Flexibility to work in rotational shifts.
Salary & Benefits
Salary: Up to ₹50,000 per month (based on experience and skills).
Location: Thane.
Shift: Rotational shifts.
Opportunity to work in a professional and growth-oriented environment.
Interested candidates can apply now!
