• Handle customer interactions for the assigned banking process
• Understand customer queries and provide accurate information
• Follow banking process guidelines & escalation procedures
• Maintain customer interaction records
• Work towards quality, productivity & customer-service targets
👤 Candidate Profile:
✅ Minimum 6 months relevant experience
✅ Average communication skills
✅ Clear & professional communication
✅ Comfortable working in a structured banking/customer-service environment