Sky Service Escalation Redressal - RM_Sky Channel-Contact Centre Inbound_Hyderabad - Responsible for handling and resolving escalated customer service issues related to Sky service. - Role involves inbound contact center operations focused on customer satisfaction and issue redressal. - Requires effective communication skills to manage escalations and provide timely resolutions. - Based in Hyderabad, working from a designated office location. - Suitable for candidates with prior experience in customer support or escalation management. - The position demands a proactive approach to problem-solving and customer relationship management. - Emphasis on maintaining service quality and ensuring customer retention through effective redressal. - Likely involves coordination with multiple teams to resolve complex service issues. - The role is critical in managing customer grievances and improving overall service experience. - No explicit mention of required skills, languages, or educational qualifications.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Service Escalation Specialist job
What are the eligibility criteria for this Customer Service Escalation Specialist job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Service Escalation Specialist job offered by Kotak Mahindra Bank Limited in Isnapur, Hyderabad.
What salary is offered for this Customer Service Escalation Specialist job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Escalation Specialist job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Isnapur, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Escalation Specialist job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Escalation Specialist job is located in Isnapur, Hyderabad.
Why should you apply for this Customer Service Escalation Specialist job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Kotak Mahindra Bank Limited
Isnapur, Hyderabad
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
