Sky Service Escalation Redressal - RM-Sky Channel-Contact Centre Inbound - Responsible for handling and resolving customer escalations related to Sky service via inbound contact centre. - Role involves managing customer complaints and ensuring timely redressal to improve customer satisfaction. - Requires strong communication skills and ability to work in a contact centre environment. - Candidate will work primarily with inbound calls, focusing on escalation management. - The position is based in Hyderabad, specifically at Uppal location. - No explicit experience, education, or language requirements mentioned. - Suitable for candidates with prior experience in customer support or escalation handling roles. - The job demands attention to detail and problem-solving skills to manage escalated issues effectively.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Service Escalation Specialist - Inbound Contact Centre job
What are the eligibility criteria for this Customer Service Escalation Specialist - Inbound Contact Centre job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Service Escalation Specialist - Inbound Contact Centre job offered by Kotak Mahindra Bank Limited in Cherlapally, Hyderabad.
What salary is offered for this Customer Service Escalation Specialist - Inbound Contact Centre job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Escalation Specialist - Inbound Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Cherlapally, Hyderabad.
How many vacancies are there for this Customer Service Escalation Specialist - Inbound Contact Centre job?
Ans : There is 1 vacancy for this Customer Service Escalation Specialist - Inbound Contact Centre role.
Is this job open for all genders?
Ans : Yes, this Customer Service Escalation Specialist - Inbound Contact Centre job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Escalation Specialist - Inbound Contact Centre position is Cherlapally, Hyderabad.
What makes this Customer Service Escalation Specialist - Inbound Contact Centre job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Kotak Mahindra Bank Limited
Cherlapally, Hyderabad
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
High Demand
