Customer Service Associate

We’re Hiring: 100+ Customer Service Associates (Outbound – Sales & Collections)

We are excited to announce multiple openings for the role of Customer Service Associate in our Outbound Voice Process teams for Tata Motors Sales L1 and Tyger Capital Linguistic. This is a great opportunity for individuals who are passionate about customer interaction and looking to grow in a fast-paced, performance-driven environment.

Position Details:

• Job Role: Customer Service Associate

• Departments: Sales & Collections (Outbound Voice)

• Projects: Tata Motors Sales L1, Tyger Capital Linguistic

• Job Type: Full-time

Job Responsibilities:

• Make outbound calls to existing or potential customers

• Promote products or services and explain benefits

• Handle payment reminders and collection follow-ups

• Address customer inquiries professionally and resolve issues

• Record customer information accurately in the system

• Achieve individual and team sales/collection targets

Candidate Profile:

• Education: Graduate or Undergraduate from any discipline

• Experience: Open to freshers and experienced candidates

• Communication: Excellent spoken and written English

Required Skills:

• Strong communication and listening abilities

• Confident, courteous, and customer-centric approach

• Ability to adapt to changing processes and requirements

• Quick learner with a positive attitude

• Capable of handling work pressure and meeting targets

• Self-driven and result-oriented

Work Schedule:

• Male Candidates: Rotational shifts (24x7)

• Female Candidates: Day shifts (between 7:00 AM – 7:00 PM)

• Working Days: 6 days a week

• Week Offs: Rotational (no fixed off)

Selection Process:

• HR Round

• Operations Round

• Client Interview

• Final Assessment

Why Work With Us?

• Opportunity to work with leading industry clients

• Dynamic work environment with growth potential

• Training and support for skill development

• Performance-based career progression

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.