Customer Sales Executive

14,000 - 15,000 /month

Zomato

City Centre 2, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

12th Pass and above

All genders

6 days working | Rotational Shift

Internet Connection

Job Description

We are looking for a Customer Sales Executive to join our team at ZOMATO. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to coustomer support. The role offers ₹14,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Sales Executive job

Can freshers or experienced candidates apply for this Customer Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Sales Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹15,000 per month in this Customer Sales Executive position.
What shift and timings does this job follow?
Ans : This Customer Sales Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in City Centre 2, Kolkata.
How many vacancies are there for this Customer Sales Executive job?
Ans : There are 50 vacancies for this Customer Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Sales Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Sales Executive, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Customer Sales Executive position is City Centre 2, Kolkata.
Who is the right fit for this Customer Sales Executive job?
Ans : A candidate having skills like International Calling with 0-1 years of experience is the right fit for this Customer Sales Executive job.
What makes this Customer Sales Executive job a good opportunity?
Ans : This Customer Sales Executive job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 50 openings.