Customer Sales Executive

16,000 - 20,000 /month

Tele Performance

Sector 65 A, Mohali

6 - 48 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Sales Executive to join our team at Tele Performance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Sales Executive job

What skills and experience do you need for this Customer Sales Executive job?
Ans : To apply for this Customer Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-4 years of experience.
What salary is offered for this Customer Sales Executive job?
Ans : The salary for this Customer Sales Executive job ranges between ₹16,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 65 A, Mohali.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Sales Executive job is open for both male and female candidates.
What does the role of Customer Sales Executive involve?
Ans : As a Customer Sales Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Sales Executive job is located in Sector 65 A, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-4 years of experience is ideal for this Customer Sales Executive job.
Why should you apply for this Customer Sales Executive job?
Ans : This Customer Sales Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.