We are looking for a Customer Sales Executive to join our team at Optival Health Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹9,000 - ₹13,422 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Sales Executive job
Can freshers or experienced candidates apply for this Customer Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Sales Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Sales Executive job ranges between ₹9,000-₹13,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Sales Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bandel, Kolkata.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Sales Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Sales Executive job is located in Bandel, Kolkata.
Why should you apply for this Customer Sales Executive job?
Ans : This Customer Sales Executive job offers a salary between ₹9,000-₹13,000 per month. This is a Full Time opportunity and has 20 openings available.