Customer Sales Executive

We are looking for a Customer Service Executive / Intern who will be responsible for ensuring a smooth and positive experience for our customers. This role is ideal for freshers who enjoy interacting with people, solving problems, and building strong relationships.

Responsibilities:

· Assist in managing customer interactions via calls, emails, or chat.

· Support customers by resolving queries and addressing concerns in a timely manner.

· Maintain and update customer records and communication logs.

· Follow up with customers to ensure satisfaction and issue resolution.

· Help in onboarding new customers and guiding them through product/service usage.

· Work closely with internal teams to escalate and resolve issues.

· Collect customer feedback and share insights with the team.

· Build and maintain positive relationships with customers.

Qualifications:

· Graduate or pursuing graduation in B.Sc IT, B.Sc Computer Science, any other Bachelor's degree.

· Strong communication and interpersonal skills.

· Basic understanding of IT/ Technical customer service or willingness to learn.

· Comfortable using basic tools like email, spreadsheets, or CRM.

· Ability to work in a fast-paced startup environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.