Customer Retention Executive

24,000 - 32,000 /month

Stranity India Private Limited

Udyog Vihar, Gurgaon

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Retention Executive (Subscription – Water Purifier Services) to join our team at Stranity India Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Water Purifier Services. The role offers an attractive in-hand salary of ₹24,000 - ₹32,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Retention Executive job

Who is eligible to apply for this Customer Retention Executive job at Stranity India Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Customer Retention Executive job offered by Stranity India Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹24,000-₹32,000 per month in this Customer Retention Executive position.
What shift and timings does this job follow?
Ans : This Customer Retention Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar, Gurgaon.
How many vacancies are there for this Customer Retention Executive job?
Ans : There are 10 vacancies for this Customer Retention Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Retention Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Retention Executive position is Udyog Vihar, Gurgaon.
What makes this Customer Retention Executive job a good opportunity?
Ans : This Customer Retention Executive job is a good opportunity as it offers a salary between ₹24,000-₹32,000 per month. This is a Full Time job and has 10 openings.