Customer Relationship Manager

17,000 - 24,000 /month

Talvato Talents

4th Block Koramangala, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Bengali, Malayalam

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Manager to join our team at Talvato Talents. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹17,000 - ₹24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Manager role.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹17,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 4th Block Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in 4th Block Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹17,000-₹24,000 per month. This is a Full Time opportunity and has 25 openings available.