Customer Relationship Manager

Position: Customer Relationship Manager (CRM)
Experience: Minimum 2 years
Industry Preference: Furniture manufacturing or related industries
Gender: Female

Job Description:
We are looking for a dynamic and result-oriented Customer Relationship Manager (CRM) to join our team. The ideal candidate should have strong communication skills, a professional attitude, and prior experience in B2B sales. She will be responsible for building and maintaining long-term relationships with clients, managing customer accounts, and ensuring complete client satisfaction.

Key Responsibilities:

• Develop and maintain strong relationships with existing and potential B2B clients.

• Identify new business opportunities in the furniture and interior solutions sector.

• Coordinate between clients and internal teams to ensure timely delivery and service satisfaction.

• Prepare and present business proposals, quotations, and project updates.

• Handle client queries, feedback, and complaints efficiently.

• Maintain accurate customer records and prepare periodic sales reports.

Requirements:

• Minimum 2 years of experience in client relationship management or B2B sales.

• Excellent verbal and written communication skills in English and local languages.

• Preferably from the furniture, interior, or manufacturing industry background.

• Strong interpersonal skills with a client-focused approach.

• Proficiency in MS Office and CRM tools.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Guwahati.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Stead Kraft Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at Stead Kraft Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.