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Customer Relationship Manager

salary 20,000 - 25,000 /month
company-logo
job companyReal Estate Hub Private Limited
job location Udhana Darwaja, Surat
job experience1 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Real Estate
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Manager to join our team at Real Estate Hub Private Limited. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Post Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

  1. What are the eligibility criteria for this Customer Relationship Manager job?
    Ans : Candidates should have a Post Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Relationship Manager job offered by Real Estate Hub Private Limited in Udhana Darwaja, Surat.
  2. What salary is offered for this Customer Relationship Manager job?
    Ans : The salary for this Customer Relationship Manager job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Udhana Darwaja, Surat.
  5. How many vacancies are there for this Customer Relationship Manager job?
    Ans : There are 5 vacancies for this Customer Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
  7. What does the role of Customer Relationship Manager involve?
    Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Manager position is Udhana Darwaja, Surat.
  9. Who is the right fit for this Customer Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-3 years of experience is the right fit for this Customer Relationship Manager job.
  10. What makes this Customer Relationship Manager job a good opportunity?
    Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Denisha

Interview Address

Location: G-12, Empire State Building, Udhna Darwaja, Ring Road, Surat., Udhana Darwaja, Surat
Posted 10 hours ago
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