Customer Relationship Manager

18,000 - 23,000 /month

Phabalos Professionals Private Limited

Barrackpore, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

98 Openings

Full Time

Job Highlights

Industry Type: Logistics

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Relationship Manager to join our team at Phabalos Professionals Private Limited. The role offers ₹ 18,000 - ₹ 23,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Phabalos Professionals Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 98 Customer Relationship Manager at Phabalos Professionals Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Flexible Shift.