Customer Relationship Manager

Job description

Roles & Responsibilities :

• Attracts potential customers by answering service questions and suggesting information about other services.

• Serves customers by providing company service information and lead closings.

• Opens customer accounts by recording Waitlist information.

• Maintains customer records by updating detailed information.

• Daily follow-up with the operational team & updating lead status.

• Recommends potential services to management by collecting customer information and analyzing customer needs.

• Prepares service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

• To Manage Inbound and Outbound calls in a timely manner

• Identify customers requirements, clarify information and provide them with the resolution based on company policy

• Handle any required communication or coordination required between Partners(Tankers) and customers

• Entering customer and account data from source documents within time limits

• Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry

• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Pattolika Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 50 Customer Relationship Manager at Pattolika Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.