Customer Relationship Manager

30,000 - 50,000 /month

Mnl Gluck Services Private Limited

Borivali (East), Mumbai

3 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Manager to join our team at Mnl Gluck Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Any. The role offers ₹30000 - ₹50000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 3-7 years of experience for this Customer Relationship Manager job offered by Mnl Gluck Services Private Limited in Borivali (East), Mumbai.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹30,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There is 1 vacancy for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-7 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Borivali (East), Mumbai.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹30,000-₹50,000 per month. This is a Full Time job and has 1 openings.