Customer Relationship Manager

20,000 - 25,000 /month

Manav Management Group

Sector 69 Faridabad, Faridabad

1 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Key Responsibilities

Relationship Building: Develop strong, long-term relationships with key clients to maximize satisfaction and loyalty.
Issue Resolution:
Act as the main point of contact to handle inquiries, complaints, and escalations, resolving them in a timely manner
.
Sales & Growth: Identify upselling and cross-selling opportunities to expand the customer base and increase revenue.
Data Analysis & Reporting: Analyze customer data and feedback to identify trends, create reports, and present performance reviews.
Strategic Planning: Collaborate with internal departments (sales, marketing, product) to develop customer engagement strategies and improve service delivery.
Account Management: Maintain accurate records of client interactions in CRM software and ensure consistent, high-quality communication.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Faridabad.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Manav Management Group.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 1 Customer Relationship Manager at Manav Management Group
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge, good communication skills, customer support, Relationship Building, Problem-Solving