Customer Relationship Manager

15,000 - 45,000 /month

Jai Bajrang Steels

C-Scheme, Jaipur

4 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job Title: Customer Relationship Manager (CRM)

Company: Construction King

Location: C-Scheme, Jaipur

About the Company:

Construction King is an authorized distributor for JK Super Cement and Jindal Panther TMT, supplying premium building materials and construction equipment across Rajasthan. We are committed to excellence, strong customer relations, and quality service delivery.

Job Summary:

The Customer Relationship Manager will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and driving business growth through excellent service and proactive communication. The role involves coordinating with internal teams to fulfill client needs and maintaining long-term partnerships.

Key Responsibilities:

Build and maintain strong, long-lasting relationships with customers and channel partners.
Serve as the primary point of contact for client queries and concerns.
Ensure timely resolution of customer issues and effective after-sales support.
Coordinate with sales, logistics, and accounts teams to ensure smooth order fulfillment.
Maintain and update customer databases (CRM systems) with accurate records.
Analyze customer feedback and suggest improvements to enhance satisfaction.
Identify opportunities for upselling and cross-selling products and services.
Prepare and share regular reports on client interactions and business performance.

Qualifications and Skills:

1–3 years of experience in customer relationship management, preferably in the construction or building materials industry.
Excellent communication, interpersonal, and problem-solving skills.
Strong organizational skills and attention to detail.
Proficiency in MS Office and CRM software.
Customer-focused attitude with a proactive approach.

Employment Type: Full-time (In-house role)

Preferred Candidate: Female candidates are encouraged to apply.

Interested candidate can apply on harshitajbs@gmail.com

Or Can call or whatsapp 9257058359

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹45000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Jai Bajrang Steels.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 5 Customer Relationship Manager at Jai Bajrang Steels
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.