Customer Relationship Manager

15,000 - 45,000 /month

Jai Bajrang Steels

C-Scheme, Jaipur

4 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job Title: Customer Relationship Manager (CRM)

Company: Construction King

Location: C-Scheme, Jaipur

About the Company:

Construction King is an authorized distributor for JK Super Cement and Jindal Panther TMT, supplying premium building materials and construction equipment across Rajasthan. We are committed to excellence, strong customer relations, and quality service delivery.

Job Summary:

The Customer Relationship Manager will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and driving business growth through excellent service and proactive communication. The role involves coordinating with internal teams to fulfill client needs and maintaining long-term partnerships.

Key Responsibilities:

Build and maintain strong, long-lasting relationships with customers and channel partners.
Serve as the primary point of contact for client queries and concerns.
Ensure timely resolution of customer issues and effective after-sales support.
Coordinate with sales, logistics, and accounts teams to ensure smooth order fulfillment.
Maintain and update customer databases (CRM systems) with accurate records.
Analyze customer feedback and suggest improvements to enhance satisfaction.
Identify opportunities for upselling and cross-selling products and services.
Prepare and share regular reports on client interactions and business performance.

Qualifications and Skills:

1–3 years of experience in customer relationship management, preferably in the construction or building materials industry.
Excellent communication, interpersonal, and problem-solving skills.
Strong organizational skills and attention to detail.
Proficiency in MS Office and CRM software.
Customer-focused attitude with a proactive approach.

Employment Type: Full-time (In-house role)

Preferred Candidate: Female candidates are encouraged to apply.

Interested candidate can apply on harshitajbs@gmail.com

Or Can call or whatsapp 9257058359

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 4-7 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Relationship Manager job offered by Jai Bajrang Steels in C-Scheme, Jaipur.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹15,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in C-Scheme, Jaipur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 4-7 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in C-Scheme, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 4-7 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹15,000-₹45,000 per month. This is a Full Time opportunity and has 5 openings available.