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Customer Relationship Manager

salary 16,000 - 22,000 /month
company-logo
job companyIrecord Infotech Solutions Private Limited
job location Borivali (West), Mumbai
job experience6 - 48 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Manager to join our team at Irecord Infotech Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Stock Market / Mutual Funds. The role offers an attractive in-hand salary of ₹ 16,000 - ₹ 22,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Relationship Manager job

  1. What qualifications and experience are required for this Customer Relationship Manager position?
    Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Manager job ranges between ₹16,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
  5. How many vacancies are there for this Customer Relationship Manager job?
    Ans : There are 2 vacancies for this Customer Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Relationship Manager position is Borivali (West), Mumbai.
  8. What makes this Customer Relationship Manager job a good opportunity?
    Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹16,000-₹22,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 22000

Contact Person

Tejas Dalal

Interview Address

808 Aura Biplex S V Road Borivali West, Borivali (West), Mumbai
Posted 3 days ago
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